I Empower Women to Heal The Wounds They Were Never Able To Name and To Find The Inner Peace That Has Been Waiting On The Other Side Of Their Deepest Silence.

Welcome to The Peace Lounge, a place for the woman who is exhausted by her own life and who gives everything, carries everything, and wonders why the peace she keeps reaching for never quite arrives. 

You are in the right place.

Refund and Digital Product Policy

Last updated: 12/28/2025

This Refund & Digital Product Policy applies to all digital products offered through Peace Lounge, including but not limited to online courses, downloadable guides, workbooks, meditations, recordings, and other digital resources.

By purchasing or accessing any digital product, you agree to this policy.

1. Nature of Digital Products

All Peace Lounge products are digital and delivered electronically via Systeme.io or associated platforms.

Once access is granted, login credentials are provided, or a download link is made available, the product is considered delivered and used, regardless of whether you choose to access, download, or complete it.

Because digital products cannot be physically returned, refunds are limited as outlined below.

2. Refund Policy

❌ General Rule: No Refunds

Unless otherwise stated on the product sales page, all digital product purchases are final and non-refundable.

This includes, but is not limited to:

Online courses

Downloadable PDFs or workbooks

Guided meditations or audio content

Digital tools, assessments, or resources

3. Checkout Consent & Systeme.io Compliance

At the time of purchase, customers are required to explicitly acknowledge and agree that:

They are purchasing a digital product

Delivery is instant or electronic

Access begins immediately upon purchase

They waive any right to a refund once access is granted

By completing checkout through Systeme.io, you:

Confirm that you have read and understood this Refund & Digital Product Policy.

Consent to immediate digital delivery

Agree that the purchase is final and non-refundable, unless otherwise stated

This acknowledgment satisfies digital goods compliance requirements and consumer consent standards.

4. Exceptions (At Our Discretion)

Refunds may be considered solely at our discretion in limited circumstances, such as:

Duplicate purchases

Accidental charges

Verified technical issues that prevent access and cannot be resolved

If an exception is approved, refunds will be issued to the original payment method.

5. No Guarantees or Promised Results

Peace Lounge makes no guarantees regarding outcomes, results, or transformations.

Refunds will not be issued for:

Dissatisfaction with results

Personal expectations

Lack of time, effort, or participation

Change of mind

Personal growth experiences vary and depend on individual engagement.

6. Responsibility of the Purchaser

By purchasing a digital product, you acknowledge that:

You reviewed the product description before purchase

You understand what the product includes

You are responsible for your purchase decision

We encourage intentional, informed purchasing aligned with your needs.

7. Technical Issues & Access Support

If you experience technical difficulties accessing your product, please contact us promptly.

We will make reasonable efforts to:

Restore access

Resolve delivery issues

Provide alternative access if necessary

Technical issues alone do not automatically qualify for a refund unless access cannot be provided.

8. Unauthorized Use & Sharing

All Peace Lounge digital products are for personal, non-commercial use only.

Unauthorized sharing, distribution, resale, or reproduction is prohibited and may result in:

Immediate termination of access

Legal action if necessary.

9. Chargebacks & Payment Disputes

We encourage customers to contact us directly before initiating a chargeback.

By completing a purchase, you agree that:

Initiating a chargeback without first contacting us may result in revoked access

Repeated disputes may lead to account restrictions

This policy exists to protect against fraudulent or unauthorized disputes.

10. Policy Updates

Peace Lounge reserves the right to update this policy at any time.

Changes will be effective immediately upon posting. Continued purchases constitute acceptance of the revised policy.

11. Contact Information

For questions or support regarding this policy, contact:

Email: peace@peacewithshaffa.com

Website: peace.peacewithshaffa.com

Shaffa is the author of The Feeling You Cannot Admit, the first book to name the feeling no parent has ever been allowed to admit. She is a writer, coach, teacher, and speaker. Her work sits at the intersection of psychology, spirituality, and the lived experience of women.

Blessings, Peace & Love to You!

Are You Carrying a Feeling You Have Never Been Able to Name?

The Feeling Identifier is a free discovery reflection designed specifically for the parent who cannot love freely. Move through nine honest questions and discover six truths about what you have been carrying that most parents never get to hear.

No judgment. No pressure. Just the truth, finally named.

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