Welcome to The Peace Lounge, a place for the woman who is exhausted by her own life and who gives everything, carries everything, and wonders why the peace she keeps reaching for never quite arrives.
You are in the right place.
Last updated: 12/28/2025
This Refund & Digital Product Policy applies to all digital products offered through Peace Lounge, including but not limited to online courses, downloadable guides, workbooks, meditations, recordings, and other digital resources.
By purchasing or accessing any digital product, you agree to this policy.
1. Nature of Digital Products
All Peace Lounge products are digital and delivered electronically via Systeme.io or associated platforms.
Once access is granted, login credentials are provided, or a download link is made available, the product is considered delivered and used, regardless of whether you choose to access, download, or complete it.
Because digital products cannot be physically returned, refunds are limited as outlined below.
2. Refund Policy
❌ General Rule: No Refunds
Unless otherwise stated on the product sales page, all digital product purchases are final and non-refundable.
This includes, but is not limited to:
Online courses
Downloadable PDFs or workbooks
Guided meditations or audio content
Digital tools, assessments, or resources
3. Checkout Consent & Systeme.io Compliance
At the time of purchase, customers are required to explicitly acknowledge and agree that:
They are purchasing a digital product
Delivery is instant or electronic
Access begins immediately upon purchase
They waive any right to a refund once access is granted
By completing checkout through Systeme.io, you:
Confirm that you have read and understood this Refund & Digital Product Policy.
Consent to immediate digital delivery
Agree that the purchase is final and non-refundable, unless otherwise stated
This acknowledgment satisfies digital goods compliance requirements and consumer consent standards.
4. Exceptions (At Our Discretion)
Refunds may be considered solely at our discretion in limited circumstances, such as:
Duplicate purchases
Accidental charges
Verified technical issues that prevent access and cannot be resolved
If an exception is approved, refunds will be issued to the original payment method.
5. No Guarantees or Promised Results
Peace Lounge makes no guarantees regarding outcomes, results, or transformations.
Refunds will not be issued for:
Dissatisfaction with results
Personal expectations
Lack of time, effort, or participation
Change of mind
Personal growth experiences vary and depend on individual engagement.
6. Responsibility of the Purchaser
By purchasing a digital product, you acknowledge that:
You reviewed the product description before purchase
You understand what the product includes
You are responsible for your purchase decision
We encourage intentional, informed purchasing aligned with your needs.
7. Technical Issues & Access Support
If you experience technical difficulties accessing your product, please contact us promptly.
We will make reasonable efforts to:
Restore access
Resolve delivery issues
Provide alternative access if necessary
Technical issues alone do not automatically qualify for a refund unless access cannot be provided.
8. Unauthorized Use & Sharing
All Peace Lounge digital products are for personal, non-commercial use only.
Unauthorized sharing, distribution, resale, or reproduction is prohibited and may result in:
Immediate termination of access
Legal action if necessary.
9. Chargebacks & Payment Disputes
We encourage customers to contact us directly before initiating a chargeback.
By completing a purchase, you agree that:
Initiating a chargeback without first contacting us may result in revoked access
Repeated disputes may lead to account restrictions
This policy exists to protect against fraudulent or unauthorized disputes.
10. Policy Updates
Peace Lounge reserves the right to update this policy at any time.
Changes will be effective immediately upon posting. Continued purchases constitute acceptance of the revised policy.
11. Contact Information
For questions or support regarding this policy, contact:
Email: peace@peacewithshaffa.com
Website: peace.peacewithshaffa.com
Shaffa is the author of The Feeling You Cannot Admit, the first book to name the feeling no parent has ever been allowed to admit. She is a writer, coach, teacher, and speaker. Her work sits at the intersection of psychology, spirituality, and the lived experience of women.
Blessings, Peace & Love to You!

Are You Carrying a Feeling You Have Never Been Able to Name?

The Feeling Identifier is a free discovery reflection designed specifically for the parent who cannot love freely. Move through nine honest questions and discover six truths about what you have been carrying that most parents never get to hear.
No judgment. No pressure. Just the truth, finally named.
Newsletter
Subscribe to the newsletter and stay in the loop! By joining, you acknowledge that you'll receive our newsletter and can opt-out anytime hassle-free.